Delivery & Service Terms

Everything sold on NookAcademy is a digital, online service (live training programs, one-on-one mentoring, code/project reviews, career and consulting sessions). No physical goods are sold, so there is no shipping and no shipping fee.

How delivery works

Training programs: as soon as payment is approved, the program is added automatically to Student Dashboard › My courses and a confirmation email is sent. The schedule, live class link (Zoom / Google Meet / Microsoft Teams) and materials are shared in your dashboard and by email at least 48 hours before the first class.
NookStore services (mentoring, reviews, consulting): we contact you by email or WhatsApp within 2 business days of payment to agree a session date. The session takes place online on that date; any written report or feedback is emailed within 5 business days after the session.

Delivery time

Access is granted instantly on payment approval. Live programs start on the date shown on the program page and in the order summary. If a schedule change is unavoidable we notify you by email and you may take a full refund under the refund policy.

Address and fees

As the service is delivered online, no delivery address is needed; the address requested at checkout is for invoicing only. No delivery, shipping or setup fees are charged — the amount on the payment page is the total you pay.

Access problems

If your payment is approved but the program is not in your dashboard, write to info@nookacademy.com or the number on the contact page; we resolve it within 1 business day.

Last updated: 19.10.2026